Privacy Policy

1. Information We Collect

When you register, apply for a loan, or check loan eligibility through SonaPaisa, we may collect the following categories of information:

• Personal Identification: Name, mobile number, email address, date of birth, residential address.
• Financial & Professional Information: Employment status, monthly net salary or business turnover, employer name, existing loan EMIs.
• KYC Documents: PAN card number, Aadhaar number (offline verification), bank statements, and income proof as requested by partner lenders.

2. How We Use Your Information

The collected information is solely utilized to:

• Determine your eligibility for personal, business, vehicle, or home loans.
• Match your application with appropriate RBI-regulated banks and NBFC partners.
• Facilitate instant customer support and communicate application status updates via SMS, email, or WhatsApp.
• Prevent fraudulent transactions and satisfy mandatory regulatory compliance.

3. Data Security & Storage

We implement bank-grade 256-bit SSL encryption to ensure that all data in transit and at rest remains strictly confidential. Our databases are protected by multi-factor authentication, firewalls, and regular security vulnerability assessments.

4. Third-Party Sharing

We only share your information with verified partner banks and NBFC lenders with your explicit consent to process your specific loan application. We do not sell, rent, or lease your personal data to unaffiliated third parties.

5. Contact Our Data Protection Officer

If you have questions regarding our privacy practices or wish to request data deletion, contact us at:
Email: support@sonapaisa.com
Address: Pune - 411041